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You can contact us via email [email protected] and we will resolve your issue asap.Your satisfaction is important to us, Michael, and we will do our best to improve a current system.

The player from Portugal had their account abruptly closed overnight by Bdm Casino without receiving any prior notification. The casino's live chat agent also seemed to lack information about funds that were still stuck in the player's account.

Ординар. вес повсечастно одно событие. Часом залом сыграла – сумму ставки умножают до гроба коэффициент, после чего выплачивают вам выигрыш.

The player from the Netherlands had trouble withdrawing funds from the online casino. Her account was closed after she won €10,000, and the casino cited restrictions on Dutch players.

The player from Germany is dissatisfied with the withdrawal process. The player confirmed she received her winnings.

Наконец, третья жалоба – проблемы с выводом денег, иногда деньги списываются со счета, но не выводятся в течение суток.

The player from Germany requested a withdrawal, but it was delayed due to unfinished KYC. The player informed us, this issue was resolved.

The Complaints Team advised the player to be patient and wait at least 14 days before submitting a complaint. The player later confirmed that the withdrawal had been received. The complaint was marked as resolved.

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

The player from Georgia faced issues with withdrawal attempts being canceled for a week without reason. Despite contacting customer service, there was no resolution, leading the player to suspect the site was a scam.

The player перейти на сайт from Italy deposited €80 and received a bonus of €20. After playing, he accumulated winnings of €840 which they want to withdraw. But, their total balance is locked due to the bonus, and they are unable to withdraw the winnings. Player’s complaint has been resolved successfully.

The player from Germany has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked the complaint as resolved.

We’re glad you feel satisfied with our service overall, but we are sorry to hear that you’re having difficulties with the verification.